New Customers

Welcome to EMC

As a new customer of EMC products and services, we ask that you take three important steps to ensure that you’ll protect your investment.

Step one: Register for EMC Powerlink and Web Support today
Get a quick start on EMC’s 24x7 customer web portal, which gives you powerful online tools and customer community connections. On Powerlink, you’ll get the support you need to proactively manage your environment, resolve product-related questions, and stay current with the latest product information.

Be sure to register for Web support as part of your Powerlink registration to access the full range of online support tools. Getting started is easy—register today.

Step two: Access EMC's powerful suite of online support tools

• Use the online Service Request management features to open new service requests, update existing service requests, or to query your history of open and closed service requests.
• Try Live Chat to directly engage with an EMC technical expert for quick answers to your technical questions.
• Register to become a member of the EMC Support Forums community. Collaborate with peers and connect with EMC customers across the globe for discussion and solutions to technical issues.
• Visit the Support by Product pages to quickly access all technical and support-related information by product.

Step three: Register for EMC Education Services
Avoid issues that could affect your productivity by learning how to plan, design, and manage the key components of your information lifecycle—whether you’re experienced at this or new to the industry. Explore educational opportunities now.